Memberships & Billing
Getting paid is part of the chart.
Your whole practice runs on a monthly membership. That should not require a second piece of software, a second login, and a spreadsheet to make the two agree.
Most EHRs were never built to take your money.
They were built to send a claim to an insurer. So DPC practices bolt a membership platform onto the side, and now the patient exists twice — once as a chart, once as a subscriber — and the two drift apart the moment somebody cancels.
In Notive the membership is an attribute of the patient, the same way their allergies are. One record, so you are not matching a subscriber list against a patient list to find out who actually left.
Your side
Set it up once.
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Your plans, your prices
Name them what you call them — Adult, Household, Pediatric, whatever fits. Set the price and how often it bills. You are not squeezing your practice into somebody else’s idea of a membership.
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Publish when you are ready
Build a plan, look at it, change your mind. It goes live when you publish it. Take one off the menu later without erasing anyone who is already on it.
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Sign a patient up from their chart
You are already in front of the person. Put them on a plan from where you are standing, and the plan shows on their chart from then on.
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One record, not two systems
The membership lives beside the medical record, not in a separate billing tool you have to reconcile at the end of the month. Same patient, same place.
Their side
Less chasing for your front desk.
Every minute your front desk spends chasing an expired card is a minute taken from someone in the waiting room.
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They add their own card
Your patient adds and updates their payment method themselves in the portal, on their phone. You never have to hold a card number.
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They can see what they paid
Their invoices are right there. The "what am I paying for again?" email mostly stops coming.
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It looks like your practice
Your name and your logo on the portal, not ours. To your patient it is your practice, all the way through.
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Card payments handled properly
Payments run on Stripe. Card details go straight to them and never touch your office, which is exactly where you want that responsibility to sit.
When an employer picks up the bill.
One local business can bring you a group of patients at once. That path is built in on every paid plan at no extra charge, rather than sold to you as a separate product. It is also our newest piece — we are onboarding our first clinics onto it now.
- Employers can pay for their people directly
- Self-pay and employer-paid patients live side by side
- Rosters come in by spreadsheet or automatically
- People who leave the employer can keep their membership
One patient. One record. One bill.
Included on every paid plan.