Support
How can we help?
Submit a support request and our team will respond within one business day. For urgent issues, email us directly at hello@notivehealth.com.
Quick resources
Email support
hello@notivehealth.com — we respond within one business day.
In-app help
Access contextual help and walkthroughs directly inside Notive.
Response times
Urgent 2 hours
High 4 hours
Medium 1 business day
Low 2 business days
Changelog
What's new in Notive.
A running log of features, improvements, and updates to the platform.
v2026.3 March 2026
- AI Clinical Assistant with episodic memory and multi-agent specialists
- Real-time prescription benefits and formulary checking
- Prior authorization workflow with document upload
- Patient portal PWA with self-scheduling
v2026.2 February 2026
- AI Scribe with evidence-linked SOAP note generation
- EPCS signing with two-factor authentication
- PDMP integration at point of prescribing
- Staff chat with channels, DMs, and file sharing
v2026.1 January 2026
- Encounter workspace with three-column layout
- Full e-prescribing with drug interaction checking
- Telehealth with browser-based video visits
- SMS appointment reminders and patient messaging